Generic Shipping Policy Template
This document sets out the shipping policy that applies to customers that make a purchase of goods that are directly housed and shipped by www.absolutehome.co.uk. The vast majority of products are sold through affiliate links. This means that when you click on the BUY NOW button or link that takes you outside this site the selling company’s website will inform you of their shipping methods. We may earn a commission from a sale made if you you purchase a product via an affiliate link. This does not affect the price you pay on the merchant’s website. If you have any questions, please contact our customer service team on [email protected].
Shipping Options & Delivery Costs
We offer the following shipping options – you will be asked to select a shipping method at checkout.
Free Shipping usually Royal Mail Signed For – Approximate processing and delivery time 3-5 working days
Order Processing Time
All orders placed before 1 PM Monday to Thursday should in best effort be processed and dispatched within 48 hours. All orders placed after will be dispatched within the next 48 hours. All orders placed during the weekend or on a public holiday will be sent from the dispatch warehouse on Monday/Tuesday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information if this option is available to you at checkout. You will then be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our Return & Refunds Policy for detailed information about our processes.